Individualised journeys for regulated enterprise

No two customers are the same. Your technology shouldn’t be either.

StreamlineID individualises how regulated enterprises engage their customers, brokers and back office — modern experiences and agentic AI, layered over the systems you already trust.

No two alike — scroll ↓
Built on the systems Australian wealth already runs on

We plug into the stack you already trust.

Registries, CRM, marketing, collaboration and cloud AI — connected, so individualised journeys reach production in weeks.

Registry & administration
Bravura GarradinGBSTComposer
CRM & marketing
SalesforceHubSpotMicrosoft Dynamics
Collaboration
Microsoft TeamsSlack
Cloud & AI
AWSAWS Bedrock

Representative of the platforms we integrate with — the full connected and extensible landscape is in the honeycomb below.

01 — The trap

Modernising shouldn’t mean risking your core.

Your board wants individualised customer experiences and the productivity of AI. Your risk team can’t put the systems of record at risk. So you’re left with a bad choice: re-platform onto someone else’s stack and own the migration risk, or hire a global consultancy for a multi-year program — from a team that’s never touched your registry systems.

There’s a third way.
02 — Our approach

We individualise the experience. We never touch your system of record.

Modern experiences and agentic AI, built as a layer over the trusted core you already run. The system of record never moves — so you ship in weeks, and your risk team has nothing to fear.

Back office

Agentic processes take manual work off operations — lower cost-to-serve, fewer errors.

Sales channel

Channel portals built for how brokers and advisers actually sell.

Customers

Member portals built for the individual, not the average.

The individualised layer — experience + agentic AI
Your trusted core — the system of record never moves
The individualised layer over your trusted coreFour layers stacked: experience on top, then agents, then integration, resting on your untouched trusted core at the base.L1ExperienceL2AgentsL3IntegrationL4Trusted core
L1
Experience — member & channel portals
L2
Agents — data-resident AI & automation
L3
Integration — compliant iPaaS
L4
Trusted core — untouched
03 — What we build

Five capabilities, one individualised layer.

Member portals

Day-to-day individualised experiences for customers and members, connected to the core they rely on.

Channel portals

Dedicated portals for the planners, brokers and advisers who distribute for you — built around how they work.

Agentic AI & automation

Agents that personalise journeys while automating the manual work behind them — including OCR for straight-through processing.

Data-resident AI

Frontier AI on AWS Bedrock with your data onshore — model-agnostic, no lock-in.

Compliant integration

The right iPaaS backbone for a regulated environment — webMethods, MuleSoft — so everything connects cleanly.

See your core, individualised.

We’ll map one journey onto your existing systems.

04 — No two alike

Every capability can be done crudely — or built for you.

Same job, two completely different ways. The blunt, one-size-fits-all way, and the precise, individualised way we do it. We are always the second.

Tools
A · the old wayHand drill
B · built for youPower drill
Precision by hand against powered speed.
OCR
A · the old wayScribe & quill
B · built for youScan light
Copying by hand against reading at machine speed.
Memory
A · the old waySticky note
B · built for youOrdered archive
A fragile note against deep, queryable recall.
05 — Why StreamlineID

Faster than a consultancy. Safer than a re-platform.

01

Individualised, fast

Built on integrations we already hold — Garradin, GBST and Composer — so journeys reach production in weeks, not quarters.

02

ROI you can measure

Every engagement starts from a business case and tracks value against it — without Big-Four price tags, no stranded pilots.

03

Compliance you can defend

Layer-not-replace, strong auth, governed AI, AU data residency and software escrow — built for APRA, AUSTRAC and the Privacy Act.

GarradinGBSTComposer+ yoursSalesforceHubSpotMailchimpMS TeamsSlackBravura+ yours+ yours+ yoursPraemiumObjectiveMuleSoftwebMethodsBoomiSnowflakeBedrockClaudeOpenAIOktaXeroClass+ yours+ yours+ yours+ yours+ yours+ yours+ yours+ yours+ yours+ yours+ yoursStreamlineID THE LAYER
Connected today
Your landscape
Extensible
06 — Security, governance & compliance

Security, sovereignty and optionality — built in, not bolted on.

Australian data residency

Your data stays onshore.

Strong authentication

SMS / OTP and multi-factor across portals.

Governed AI access

Secure, auditable connections via the Model Context Protocol.

Enterprise software escrow

Business-critical software protected, whatever happens to any vendor.

Your data stays yours

A single source of truth you control — no lock-in to our stack, models or any vendor.

Designed to be audit-ready

Mapped to APRA CPS 230, AUSTRAC AML/CTF and the Privacy Act.

Certifications & standards
SOC 2Type IIapproved
ISO 27001ISMSaligned
IRAPassessmentaligned
GDPRaligned
Privacy Actby design

“Built for,” never “endorsed by.”

Access & oversight
SSO / SAML & SCIMRole-based access controlFull audit logsEncryption in transit & at restHuman-in-the-loop approvalsGoverned AI access
Deploy your way
Australian multi-tenant SaaSFastest to value, fully managed, data kept onshore.
Private VPCYour cloud tenancy and controls, our software inside them.
On-prem & sovereignFor the most sensitive and air-gapped workloads.
07 — Who we work with

Built first for investment bonds and member-based wealth.

We go deepest where the registry and administration systems matter most. We also help accounting firms deploy data-resident AI and agents — and we extend across regulated financial services, payments and beyond.

Investment bonds & member-based wealth
We start connected to Garradin, GBST and Composer. Rivals start from zero.
Large & mid-size accounting firms
Data-resident, model-agnostic AI and production agents.
Financial services, payments & fintech
Highest regulatory intensity — a natural expansion.

08 — Proof & outcomes

Results our clients can point to.

Case study — Perpetual Investments · Digital onboarding & workflow visibility

Portrait of Jo Corbett
Jo CorbettSenior Manager Operations, Perpetual Investments

"StreamlineID understood our environment from day one. They delivered something the business could actually use and they did it without disrupting the systems we depend on."

The challenge

Perpetual's existing onboarding forms were functional but dated — manual, paper-heavy processes that slowed time-to-completion and created friction at the point of sale, with any fix needing to work around existing registry infrastructure rather than replace it.

What we built

A modern, digital forms experience layered directly over Perpetual's existing systems — no rip-and-replace, no migration risk — alongside workflow management giving full visibility over applications in flight, from client submission through to back-office processing.

The result

Planners spend less time on paperwork and more time with clients. The operations team has a single view of every application from lodgement to completion, with a capability that scales with inflows without adding headcount or touching the core.

09 — Meet StreamlineID.Ai

The agentic AI inside StreamlineID.

Our agentic AI capability — taking proofs-of-concept all the way to production AI that stands up to scrutiny. From PoC to production, governed and audit-ready.

Explore StreamlineID.Ai
StreamlineID .Ai — from PoC to production
Start here

See your core, individualised.

Book a discovery call and we’ll map one individualised journey — customer, channel or back office — onto your existing systems, with a business case attached.